Privacy Policy
Last Updated: 17/03/2025

1. Introduction
Welcome to HarmonyQuestHealing ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Data We Collect
We may collect and process the following types of personal data:

• Identity Data: Name, email address, phone number, and other contact details.
• Booking & Payment Data: When you book a session, we collect payment details via secure third-party payment processors.
• Technical Data: IP address, browser type, operating system, and other information automatically collected through cookies.
• Health-Related Information: If voluntarily provided by you during therapy sessions or inquiries.

3. How We Collect Your Data
We collect personal data in the following ways:

• When you book a session or fill out a contact form.
• When you interact with our website (e.g., through cookies and analytics tools).
• When you communicate with us via email, phone, or social media.

4. Purpose and Legal Basis for Processing Data
We use your personal data for the following purposes:

• To provide holistic therapy and coaching services (contractual necessity).
• To process payments and manage appointments (contractual necessity).
• To send updates, newsletters, or promotions (only with your consent).
• To improve our website and services (legitimate interest).
• To comply with legal obligations (legal requirement).

5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. For legal and tax purposes, payment data may be retained for up to 7 years. You may request data deletion at any time, subject to our legal obligations.

6. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with:

• Service providers: (e.g., payment processors, booking platforms, email services) to operate our business.
• Legal authorities: If required by law or to protect our rights.

7. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can accept or reject non-essential cookies via our cookie banner. For more details, see our Cookie Policy.

8. Your Rights Under GDPR
You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent for marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at sarah@harmonyquesthealing.com.

9. Data Security
We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or website notice.

11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:

Harmony Quest Healing
Sagres, Portugal
Email: sarah@harmonyquesthealing.com
Phone: +351 932 678 010

This Privacy Policy is designed to ensure transparency and compliance with GDPR. By using our website and services, you agree to the terms outlined here.